Collecting your residence permit in the Netherlands is currently not always possible due to the corona virus outbreak. Hereby we would like to inform you about the possibilities and the extent of the services that are currently still provided at the IND desks.
Are the IND desks open?
The IND desks can only be visited for urgent matters, and by appointment only. This measure will last up to and including April 28th, and even may be extended.
Can I collect my residence permit during the corona virus outbreak?
At the moment it is only possible to collect your residence permit at an IND desk if you do not already hold one in the Netherlands and you have travelled here with an MVV visa. You need your residence permit in order to get registered in your municipality or to apply for health insurance. If you meet these criteria, you can schedule an appointment by calling the information line on 088 0430430.
If you travelled to the Netherlands without an MVV visa, for example because you are MVV exempt, you cannot collect your residence permit at the moment. Please keep a copy of the IND decision letter with you instead.
How long does it take before I can obtain my residence permit?
The IND desks remain closed for all non-urgent matters up to and including 28 April, and this period may be extended. Therefore it is not sure when you can obtain your residence permit.
Other services at the IND desks
Providing biometric information, collecting a residence endorsement sticker or a return visa are not possible at the moment. You will keep their right of residence in the Netherlands even without a new residence document or sticker.
If you have any questions regarding the collection of your residence permit and the services offered at the IND desks, do not hesitate to contact us. We will do our utmost best to finish your immigration formalities as soon as the situation regarding the corona virus outbreak improves.