Technology and relocation services are inevitably intertwined. The way we provide our services with the support of technology is becoming more and more important for our customers. Technology tends to make our lives easier, more efficient and it saves us all time. And as we all know, time is money!
Most of all, for young employees are used to working with online applications for many things. Keeping track of your own blood pressure or ordering food; it is all just a click away.
Of course, all these technological developments influence our way of working as well. Important to say it that personal attention will always remain an indispensible factor in our (tailor-made) services. However, our technology provides you access 24/7 to the information your employee needs for a smooth and successfull relocation.
After close research of the market and our client’s needs, Settle Service has introduced an innovative online interactive platform; MySettleService. Our platform provides step-by-step guidance in the most efficient way possible. It contains all relevant relocation and or immigration information (based on the employee’s personal situation), as well as proposed housing options. In addition, the interactive feature provides the opportunity to ask questions that arise without searching for that one e-mail or remembering what has been spoken about on the phone. All information, such as the chat history, will remain visible and retrievable in mysettleservice.com.
MySettleService enables the employee to obtain information efficiently and quickly. Furthermore, it gives us the opportunity to spend more time on the personal situation, so that we can guarantee service excellence, flexibility, and cost effectiviness.
We are always researching the market and new technologies to see how we can optimize the way we provide our services and improve customer satisfaction. MySettleService is just the beginning of technology improving the way we provide our services. There will undoubtedly be many more developments in the years to come.
Would you like to share your thoughts on how technology and relocation services can come together, please feel free to contact us!